RightMove Recruitment are hiring for an Assistant Store Manager. This is a full time position, with flexibility required across various shifts between 05.30am and 22.00pm
Job purpose:
Ensure the site operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To support the Site Manager and take full responsibility for the site in Site Manager’s absence.
Main Tasks and Responsibilities:
Customer Service
- Pro-actively deliver excellence in customer service at all times
- Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying I-CARE service excellence behaviours
- Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escalate where appropriate
Store Operations and standards
- Support the Site Manager in the efficient day-to-day running of retail unit
- Ensure that the store reflects company’s standards of merchandising, presentation and Customer Care
- Ensure and maintain the level of hygiene to the highest standard throughout the store and compliance by all staff members to the same
- Ensure all operational checklists are followed on a daily basis across the shop and forecourt
Team Management
- Competently manage and organise a team of staff
- Be approachable and a role model who leads by example and encourages teamwork, fosters a positive attitude and atmosphere in the workplace
- Develop and promote good communication between employees and management in a safe, respectful and inclusive environment
- Support Store Manager in the development and training of the team to required training standards
- Manage employee performance, giving regular feedback, recognition and encouragement
Stock Management
- Ensure accurate ordering of stock from PLOF
- Accept and process deliveries
- Merchandise shop area to ensure maximum performance of products
- Be vigilant at all times to prevent stock loss and waste
- Perform and manage weekly / monthly stock takes
- Achieve the specified margins and sales targets set out by Support Office
Health, Safety and Welfare Management
- Assume role of H&S Officer for designated site
- Strictly comply with standards and safe working practices as outlined in The Safety, Health and Welfare at Work Act, 2005 and subsequent Regulations, Acts or Amendments
- Strictly comply with all policies, practices and procedures, outlined in the Pelco Ltd. Health and Safety Management System and Safety Statement
- Maintain security awareness at all times and escalate where appropriate
General/Other
- Comply with Pelco Ltd. policies at all times
- Comply with all legislation relevant to the operation of a service station including Employment Law
- Ensure correct uniform / dress code and name badge are worn correctly and at all times, and the highest standard of personal care is upheld
- Develop strong working relationships with colleagues and Group Management
- Complete all tasks to the best of your ability and to the highest standard
- Ensure discretion and confidentiality are maintained at all times
- Perform any other duties or assume other responsibilities that may be assigned to the role
The ideal Assistant Store Manager candidate will have:
- Minimum 2 years’ experience in a Supervisory/ Management position;
- Levels 1 & 2 knowledge of food safety is a distinct advantage;
- Excellent communication and delegation skills;
- Proven staff management skills;
- Highly driven with a strong work ethic;
- Passion for retail and customer excellence.
- Thrive in a fast-paced working environment.
Salary and Benefits:
- Excellent salary dependent on experience
- Additional Annual Leave up to 27 days per year
- Employee Wellness Programme
- On-Site parking
- Ongoing training, appraisals and career progression opportunities
Job Types: Full-time, Permanent
Assistant Store Manager (Job Salary) : €30,000.00-€32,000.00 per year
Benefits:
- Additional leave
- Bike to work scheme
- Employee assistance program
- Employee discount
- Flexitime
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Rathfarnham, County Dublin: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising: 1 year (required)
- Customer service: 2 years (required)
Language:
- English (required)