Internal Sales Support Executive – Steel

Rightmove Recruitment is now hiring an Internal Sales Support Executive for our client based in Cork.

As an Internal Sales Support Executive you will be expected to be a team player and develop a strong relationship with the Sales teams as well as other critical functions in the business to ensure mutual success with our customers. We are looking for someone who is customer-centric, enthusiastic and has demonstrable experience of working in a similar role previously.

Responsibilities:

  • Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction
  • Identifying Sales Opportunities
  • Account management & repeat selling over the phone to an established customer base
  • Drive retention and growth among our customers by understanding their business needs and helping them succeed
  • Position yourself as the expert on our products and services through providing continuous support
  • Work collaboratively with other internal teams and external sales representatives to get the best outcome for our clients
  • Work closely with the client to resolve any issues they may have in an efficient and timely manner
  • Monitor customer A/C balances and advise customers when balances are due
  • Solving problems for our customers, helping them achieve their goals
  • General administration and counter sales
  • Recording relevant information on CRM system

Requirements:

  • Experience in a similar B2B account management role
  • Relationship building – the ability and willingness to build and develop productive relationships with external and internal customers
  • Demonstrable experience of working proactively to help clients utilise the products and services they purchase
  • Experience in working with and supporting external sales teams is desirable
  • Excellent written and oral communication
  • Interpersonal and negotiation skills
  • Presentation skills
  • Ability to Multitask and prioritise accordingly
  • Knowledge of working with an ERP system for order processing advantageous
  • Proficient in Microsoft Office Suite

What we offer:

  • Full-Time Role
  • Performance Related Bonus
  • Laptop & Mobile Phone
  • Pension Plan
  • Training
  • Development Opportunities
  • Health & Wellbeing Support
  • Competitive Remuneration Package
  • On Site Parking

Job Types: Full-time, Permanent

Salary: €32,000.00-€37,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location: In person

Job Category: Customer Service Retail Sales
Job Type: Full Time
Job Location: Cork
Salary: €32.000-€37.000 per year

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