RightMove is hiring for a Sales Administration Support to join our client based in Greystones, Co. Wicklow.
We are now seeking to appoint a Sales Administration Support to support our sales team and ensure the smooth operation of sales processes. The Sales Administration Support will be responsible for managing sales orders, coordinating with internal teams, and providing administrative support to the sales department.
Responsibilities
Process Sales Orders – Receive and process sales orders accurately and efficiently, ensuring all necessary information is complete and accurate, and all required approvals are obtained.
Order Tracking and Management – Monitor and track sales orders throughout the fulfilment process, ensuring timely delivery and resolving any issues or delays that may arise.
Coordinate with Internal Teams – Collaborate with various internal departments, including the Warehouse Manager and Credit Controller, to ensure seamless order fulfilment and resolve any discrepancies or challenges.
Sales Data Management – Maintain accurate and up-to-date sales data in the accounts software system, including customer information and pricing etc.
Generate Reports – Prepare regular sales reports, including order status, sales figures and customer insights, to provide visibility and support decision-making for the sales team and management.
Customer Service – Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction. Address customer inquiries and concerns promptly and professionally, providing exceptional customer service and maintaining positive relationships with clients.
Sales Support – Liaise with the Sales Reps to advise of recent orders received, any issues arising of which they should be aware, any drop-off in sales of particular ranges, outstanding balances etc.
Sales Process Improvement – Identify areas for process improvement within the sales administration function, propose and implement solutions to enhance efficiency, accuracy, and customer satisfaction.
Compliance and Documentation – Ensure compliance with company policies, procedures, and legal requirements, including maintaining confidentiality of sensitive information and adhering to data protection regulations.
Requirements
- Leaving certificate or equivalent; additional education or certifications in business administration or related fields is a plus.
- Proven experience in a similar sales administration or sales support role.
- Strong proficiency in using integrated accounts software packages and Microsoft Office suite (particularly Excel).
- Excellent organisational skills with a keen eye for detail.
- Exceptional communication skills, both written and verbal.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Customer-oriented mindset with the ability to build and maintain positive relationships.
- Analytical and problem-solving abilities.
- Strong teamwork and collaboration skills.
- Ability to adapt to changing priorities and deadlines.
Job Types: Full-time, Permanent
Salary: €35,000.00-€40,000.00 per year
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Leaving Certificate (preferred)
Experience:
- Sales support: 1 year (preferred)
Work Location: In person