Trade Counter Sales Assistant

RightMove Recruitment is now hiring an experienced Trade Counter Sales Assistant to join our client based in Co. Cork.

We are continuing our journey of expanding and diversifying our business and we now require a Trade Counter Sales Assistant, to join our plumbing team in Cork City, who will be responsible for managing and proactively developing long-term customer relationships. Your job will be to work closely with customers to ensure they get the maximum value out of the services and products they have purchased from us.

As a Trade Counter Sales Assistant, you will be responsible for serving customers at the trade counter and to process orders sent by email and phone. You will be expected to be a team player and develop a strong relationship with your colleagues and our customers. As this is a hands-on customer-facing role, high levels of customer service and sales processing are expected. We are looking for someone who is customer-centric, enthusiastic and has demonstrable experience of working in a similar role previously.

Responsibilities:

· Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction

· Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner

· Position yourself as the expert on our products and services through providing continuous support

· Work collaboratively with other internal teams to get the best outcome for our customers

· Work closely with the customer to resolve any issues they may have in an efficient and timely manner

· Ensuring that all sales and returns are processed on the computer system in accordance with current processes and pricing

· Maintaining a high level of housekeeping of counter areas and “front of house”

· Keep up to date with new products stocked in the store

· Adhere to health, safety and environmental rules and regulations

· Any other duties as reasonably requested by Management

Job Type: Full-time

Salary: €16.00-€17.50 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Flexitime
  • On-site parking
  • Wellness programme

Schedule:

  • Weekend availability

Supplemental pay types:

  • Performance bonus

Ability to Commute:

  • Cork, CO. Cork (required)

Work Location: In person

Job Category: Retail Sales
Job Type: Full Time
Job Location: Cork
Salary: €16.00-€17.50 per hour

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