RightMove are now hiring for Trade Counter Sales for your client leading distributors of Hardware, Steel and bathroom supplies, based in Cork.
As a Trade Counter Sales Assistant, you will be responsible for serving customers at the trade counter and to process orders sent by email and phone. You will be expected to be a team player and develop a strong relationship with your colleagues and our customers. As this is a hands-on customer-facing role, high levels of customer service and sales processing are expected. We are looking for someone who is customer-centric, enthusiastic and has demonstrable experience of working in a similar role previously.
Responsibilities:
- Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction
- Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner.
- Drive retention and growth among our customers by understanding their needs
- Position yourself as the expert on our products and services through providing continuous support
- Work collaboratively with other internal teams to get the best outcome for our customers
- Work closely with the customer to resolve any issues they may have in an efficient and timely manner
- Ensuring that all sales and returns are processed on the computer system in accordance with current processes and pricing.
- Maintaining a high level of housekeeping of counter areas and “front of house”.
- Keep up to date with new products stocked in the store.
- Adhere to health, safety and environmental rules and regulations.
- Any other duties as reasonably requested by Management.
- Please note that the above list is not intended to capture every detail of the role but rather the main areas of responsibility.
Requirements:
- Knowledge of Plumbing products a distinct advantage
- Attention to detail and commitment to seeing tasks through to the end
- Possess a keen Interest in learning the range of company’s products and services.
- Relationship building – the ability and willingness to build and develop productive relationships with external and internal customers
- Excellent written and oral communication skills
- Interpersonal skills
- Ability to Multitask and prioritise accordingly
- IT literacy
- Fluent in English
What we offer:
- Full-Time Role
- Pension Plan
- Full Training
- Development Opportunities
- Health & Well-being Support
- Competitive Remuneration Package
- On Site Parking
Job Types: Full-time, Permanent
Salary: From €30,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Store discount
- Wellness program
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay